SHIPPING POLICY

At Gianni Custom Clothiers, we aim to provide clear and reliable shipping information for customers in the United States.

Delivery Location

We currently ship orders to customers’ addresses within the United States.

At this time, we do not support shipping to multiple addresses within the same order.

Order Cut-Off Time

Our daily order cut-off time is:

7:00 PM Central Time, Monday to Friday, excluding public holidays.

Orders placed after the cut-off time will be processed on the next business day.

Total Delivery Time

Total delivery time is calculated as:

Processing Time + Transit Time

Estimated total delivery time for U.S. orders is generally 3–7 business days, and in most cases will not exceed 10 business days.

Business Days

Our business days are:

Monday to Friday

Orders are not processed or shipped on weekends or public holidays.

Processing Time / Handling Time

After your order is placed successfully, we will confirm and prepare your order for shipment.

Country / Region	Processing Time
United States	1–2 business days

Processing time refers to the time required to verify, prepare, pack, and hand over your order to the shipping carrier.

Shipping Time / Transit Time

After your order has been shipped, the estimated transit time is:

Country / Region	Transit Time
United States	2–5 business days

Delivery times may vary during peak seasons, holidays, severe weather, carrier delays, or other circumstances beyond our control. However, the total delivery time is expected to be within 10 business days in most cases.

Shipping Cost

We offer free standard shipping on all U.S. orders.

Country / Region	Shipping Method	Shipping Fee
United States	Standard Shipping	Free

The shipping cost will be displayed at checkout before payment is completed.

Order Tracking

Once your order has been shipped, tracking information will be provided through the order status page or shipping notification.

Please allow some time for tracking updates to appear after the carrier receives the package.

Shipping Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to carrier issues, holidays, weather conditions, incorrect shipping information, or other unexpected events.

If your package has not arrived within 10 business days, please check your tracking information for the latest delivery status or contact our customer support through the contact page on our website.

Incorrect or Incomplete Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. If an order cannot be delivered due to an incorrect or incomplete address, additional handling or reshipment may be required.

Please review your shipping address carefully before placing your order. Once an order has been processed or shipped, changes may not be available.

Lost or Missing Packages

If the tracking information shows that your package has been delivered but you have not received it, please check your mailbox, front door, building reception, neighbors, or other safe delivery locations first.

You may also contact the shipping carrier directly using the tracking information provided. If further assistance is needed, please reach out through the contact page on our website.